Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Deal Terrum (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came across these and decided to take a shot. Admittedly, I've never even heard of such a thing as these. They are awesome though. It basically vacuum-sealed food in, and they stack easy in the fridge as opposed to the random food packages strewn everywhere. I don't think I would put anything TOO thick in these to be safe, but the wrapping seems super durable. Happy with this buy for sure.
The stuff is good and the packaging is good, really good quality and low price. The first is the quality clearance, and the second is a long time before it is decided to buy it. In the case of quality clearance, the personal is still relatively preferred or the colors are carefully selected by yourself. If you have watched for a long time, do n’t hesitate It ’s time to start. Do n’t let yourself regret it. The quality of the stuff is still good.
I had really been wanting to try these trays for a while after seeing lots of advertisements for them. I tried a couple different brands and both met my hopes for their use. They are so convenient to use and nest together compactly. They take up even less space in your cupboard when not in use too. A great alternative to trying to store mis-matched Tupperware. I rarely fall for advertising gimmicks, but this storage concept was irresistible. I plan to use these for storing things like cold cuts and sliced cheese for easy access, while keeping air contact at a minimum. They offer the convenience of a lidded container with the minimal air contact of plastic wrap. It is as close as I can get to vacuum sealing without having to seal a bag every time I open it. I think they would be great for taking to parties as a cheese platter so things don’t shift in transit. The other containers I have reserved for lunch trays but these would be great for that too. They work well for anything up to about 2” thick, depending on how much you put in them, thinner if you plan to fill all the way to the edges and have it seal. Give them a try, you may love them as much as I do!
Its a very exciting product! My husband can never find anything in the refrigerator unless it has a see-throw lid so i usually use glass containers and they are rather bulky and take a lot of space. So i found these trays and gave them a shot. So far im happy with it. The lid has a built-in film in it, film looks thin but it Is definitely very strong and stretchy. Lid locks with two latches and stays secure on the bottom part. I really like the fact that you can stack trays one on top of another so it saves some room in the refrigerator. Easy to clean, film does not stretch out. Very promising product. And now i want to order more to be able to organize the whole freezer and refrigerator sections.
Love Love Love this product. Used it for the first time for leftover Christmas ham and two days later the ham was still as fresh as the day it was made. Best part about this product is the space saving it gives in the fridge!! Will definitely recommend this product for leftovers and even to take lunch in. Seals tight and can even stand on end if need be.
This is a really neat idea! I live in a small space with roommates and the fridge has always been a thing of disagreement. However, this little product is exactly what I was looking for! It’s easy to snap on and fits flat in my fridge so I can use the space for other things!
At first I was a little skeptical of the overall design and how it would work, but after trying it out for a couple days I love it. I don’t have to worry about putting things in multiple plastic bags. They keep everything fresh and take up minimal about of space they stretch so makes it convenient for different types of food items. The lids also lock securely in place so you don’t have to worry about spilling or shifting of items
I had been tempted by advertisements for these food preservation trays for a while and finally took the plunge. I think they are great! You can put an entire lunch in them or leftovers and they are much more compact than ziploc containers. The clear cover is stretchy so it can accommodate things with a bit of depth like a sandwich or a banana. They are neat because you can put your lunch in them and they take up about the same amount of space as a laptop in your bag. It slides easily in between your books. In the fridge, they nest together well. Instead of layering leftovers between wax paper, I can divide them up in separate trays and stack them. So far they wash well and return to their original shape after using them. I’m glad I tried them! I will be buying a couple more.
Good thing, especially around the remains a knuckle. Work great and sealing seal. This can be at me öfters in use. Recommended.
Keeps foods fresh. Stackable so takes up less room in my refrigerator. Easy to clean. Love the cloths that came with them, so many uses from cleaning my trays to cleaning my glasses. Planning to order more for putting up Thanksgiving left overs.
Nice space saver! keeps the veggies fresher longer. Great for packing the leftovers work, or just storing Left overs for next day. They snap together easily And save space for storage and dishwasher safe.
It's phenomenal, it's an invention, I recommend
I bought this pan for my daughter as a Christmas gift, as a replacement. She dropped the one she had and needed this one to fit into her set. She loves the set.
great container, especially for steaks
This is pretty great actually. It was stiff to snap closed (you’ll see me push hard to close it) but it is very secure. I show a peeled hard boiled egg in my video. The plastic did secure tightly while not ruining the egg.
I love fruits and always buy a lot of them at home. Sometimes we can’t finish the fruits after washing, so if we put them back to the fridge, the next day most of them are bad. This pack of trays, they really help us to avoid so much waste on fruits and keep them fresh. We really appreciate it.
I purchased this container to hold bacon. After opening bacon package there was no way to reclose. This container holds the whole package with no fluid leakage. Its neat and I can put it in my deli drawer and put stuff on top of it. Only thing I've noticed is the clear window seems to stretch. It's a great product.
I liked, the material is nice without smells, in the trays, of course just something flat will enter
This tray is perfect for meal prep. I marinate meats and then seat it off with the tray, let it marinate for a few days and it's good to go when I need it. I've also used it for cut up fruits and veggies and it keeps them fresh for a day or 2 until I need it.
Love this! Replaces a lot of disposable items.
I like this food tray. This tray is BPA free so it is safe in dish washer. This tray is very useful keep food fresh in the refrigerator and It can be used to freeze meat, fish, etc. also this tray can be reused.
These food preservation trays are so convenient, seal well, and are easy to clean! They come in a pack of two, and seal well. I turned them upside down and nothing came out. You can lay food nicely without squishing it as there is plenty of space on the tray. Thank you so much for a great, affordable product!
Just got these, didnt realize I needed them so bad and that it was missing in my life lol, figured they would be so cheap they would snap and break but no, they are built well, I used it on keeping a few slices of pizza for leftovers and it worked great. Easy to clean to.
Put frozen fish in and sealed it. Next day no fishy smell in my fridge. Fish was fresh looking not and ugly smell left behind. I'd buy it again. But the tray could be bigger anyway
I really love this, takes a bit to make sure your items fit but has been working very well. Don’t put any wrappers inside so you can avoid tearing. Make sure to hand wash with warm water